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Privacy Policy

FAITH COMMUNITY CHURCH PRIVACY POLICY

Last Updated: 6 Mar 2025

 

1. Our Commitment
 

Faith Community Church (ABN 85 709 522 051) is dedicated to protecting your privacy and managing your personal information responsibly in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). We commit to using your data solely to support our ministry, community engagement, and pastoral care—all in an open and transparent manner.

 

2. What is Personal Information?
 

Personal Information is any information or opinion about an identifiable individual. This includes, but is not limited to:
 

  • Basic Details: Your name, address, email, and telephone number.

  • Demographic & Sensitive Data: Age, marital status, family details, religious beliefs, prayer requests, health information, and other sensitive data.

  • Online Data: IP addresses, browser types, and data collected via cookies and similar technologies.

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3. Collection of Personal Information
 

We collect your personal information through various channels:
 

  • Direct Interactions: When you visit FCC, complete forms (online or paper), attend services, or participate in events and volunteer activities.

  • Online Channels: When you use our website or microsite (www.faith.org.au or fcc.live), interact with our digital services, or engage on social media.

  • Third-Party Sources: From external sources such as public registers or partner organizations, where necessary.

  • Cookies and Tracking: Our website uses cookies to enhance your experience, analyse usage patterns, and improve our services. You can manage cookies via your browser settings, though disabling them may affect certain website features.

 

4. Use of Your Personal Information
 

Your information is used for:
 

  • Communication: Providing updates on services, events, and community activities.

  • Pastoral and Community Care: Delivering tailored pastoral support, counselling, and community services.

  • Administrative Purposes: Managing volunteer coordination, event registrations, donation processing, and internal operations.

  • Service Improvement: Analysing trends to enhance our website and services.

  • Legal Compliance: Meeting our legal, regulatory, and reporting obligations.

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5. Disclosure of Personal Information

 

We do not sell, rent, or lease your personal information. We may share your information with:

 

  • Service Providers: Trusted partners (e.g., IT administrators, payment processors, mailing services) who help operate our website and services.

  • Affiliated Organizations: Other entities within our church network when necessary for church operations.

  • Legal Authorities: When required by law or to protect the rights, property, or safety of FCC or others.

 

6. Data Security and Retention

 

We take robust measures to safeguard your information:

 

  • Security Measures: Your data is stored on secure servers with industry-standard encryption (SSL) and physical safeguards. Access is limited to authorized personnel only.

  • Retention Practices: We retain your personal information only as long as necessary for our purposes or as required by law. When no longer needed, we securely delete or de-identify the data.

 

7. Data Breach Procedures

 

In the event of a data breach, we will:
 

  • Immediately contain and secure the affected information.

  • Conduct a thorough assessment of the breach.

  • Notify affected individuals and relevant authorities (e.g., the Australian Information Commissioner) if the breach poses a risk of serious harm.

  • Provide guidance on steps you should take in response to the breach.

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8. Accessing and Correcting Your Information

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We are committed to ensuring that your personal information is accurate and up-to-date. You may request:

 

  • Access to or correction of your personal information.
    Contact us via:

  • Email: info@faith.org.au

  • Phone: (08) 9453 1393

  • Address: 1 Todtiana Close, Willetton WA 6155, Australia

 

9. Your Consent and Withdrawal

 

By providing your personal information, you consent to its collection, use, and disclosure as described in this Privacy Policy. You may withdraw your consent at any time by contacting us; however, please note that this may affect our ability to provide some services.

 

10. Changes to This Privacy Policy

 

We may update this Privacy Policy periodically. The most current version will always be available on our website. We encourage you to review this policy regularly.

 

11. Contact Us

 

If you have any questions, concerns, or complaints regarding our privacy practices, please contact us at:

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  • Email: info@faith.org.au

  • Phone: (08) 9453 1393

  • Address: 1 Todtiana Close, Willetton WA 6155, Australia

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By engaging with Faith Community Church, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. We are committed to maintaining your trust through diligent data protection and transparent practices.

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